Frequently Asked Questions
Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
Where is Lock & Roll Storage located?
Lock & Roll Storage | Forest
16301 Forest Road
Forest, VA 24551
Lock & Roll Storage | Creekside
1000 Creekside Lane
Lynchburg, VA 24502
What are the office hours?
Monday-Friday: 9:00 AM to 5:30 PM
Saturday: 9:00AM to 3:00 PM
What are the access hours?
Access your unit 24/7. No appointments or phone calls ahead.
How do I pay my storage bill?
We offer online bill pay at Lock & Roll Storage. All you need is a debit or credit card. Be sure to ask your facility manager about autopay.
Am I required to store long-term?
You’re never allowed to store long-term. We offer flexible month-to-month leases.
What security features do you offer?
Both of our facilities are fully fenced and gated with keypad entry. We’ve also invested in state-of-the-art video surveillance.
Do you offer climate-controlled units?
We do offer climate-controlled storage units. These units are perfect for anyone who plans to store items that may be susceptible to temperature or humidity damage.
What items am I not allowed to store?
Perishables, plants, animals, combustible items or liquids, flammable or hazardous items, stolen or illegal goods.